SHIPPING & RETURNS
A U S T R A L I A S H I P P I N G
Items ordered and paid for will ship after 1–3 business days. We primarily ship through Australia Post with a $10 flat rate. Free shipping on orders of $75 or more. After leaving our premises, AusPost typically delivers in 2–5 business days. You will receive an email from us with the tracking information once your order has been shipped.
I N T E R N A T I O N A L S H I P P I N G
Currently we do not offer international shipping, although we are working on it!
A N Y I S S U E S W I T H Y O U R P U R C H A S E ?
If you have any problems with your order please contact us so we can fix it for you straight away.
R E F U N D S or E X C H A N G E S
It is very important for us that you are happy with the products you are buying. We always make sure your products are in good condition when we send them. If you happen to receive any damaged goods due to the nature of the shipping process, we will make sure to send you a replacement.
In all cases, please reach out at firstname.lastname@example.org within 10 days so we can solve any problems that may arise from your purchase.
Savia Skincare is not responsible for any additional shipping costs that may arise from returns. We will also not be able to refund any purchases that were made from our stockists, but you may be entitled to store-credit with proof of purchase.