Frequently asked questions
Are our products vegan friendly?
Yes. All of our products are 100% vegan, as all of the people that work to make Savia Skincare great. This means we do not use any animal products, and we do not test on animals (cruelty free), only on real babes.
Do we really use 100% organic ingredients?
Yes! Everything that is going to your body when you use our products is 100% organic, which means you won't be putting on your skin any nasties or harsh chemicals that may come from non-organic farming methods. Furthermore, supporting organic farming is vital to the future of the land and health of our and the next generations to come.
Is it safe to buy our products if these do not have any preservatives?
Yes, it is safe. We formulate all of our products to ensure minimal contamination. We sterilize and sanitize all of our equipment and packaging, and our formulas may contain natural extracts or ingredients that can act as natural preservatives, but never synthetic or artificial ones. We do not use parabens, formaldehyde, thriclosan, or any other cancer related artificial substances.
I have an specific type of skin (oily, dry), can i purchase any of your products?
Yes. All of our products have been tested on all types of skin, and they all do wonders. However, we recommend buying the products that are specifically targeted for your type of skin to achieve greater results.
What is the expiry date on our products?
Good question! Our products don't have a written expiry date, but that doesn't mean these are going to last forever. As a general rule, we recommend the following:
I have an specific allergy, what should I look after in your products?
We know a lot of people may be allergic to some components, so we always make sure to list ALL of the ingredients we use in our products. To make sure that you buy a product that is safe for your skin, please read the ingredients listing on each product. In doubt, contact us so we can clear any questions you have regarding our ingredients and potential allergies.
How soon will I be able to receive my products after my purchase?
After you place and pay your order, it could take no more than a week to prepare your order and ship it.
Face Serums behaviour at different temperatures? What is that?
Our Face Serums are made of 100% natural oils, and all of these oils have different melting points, which can result in visible changes in your product at different temperatures.